Hyatt Zilara Cancun Hotel

ex. The Royal Cancun

Blvd. Kukulcan Km 11.5, Cancun, Mexico, 77500  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Hyatt Zilara Cancun Hotel

Wi-Fi
Parking

On-site parking

Luggage storage
24-hour

Late check-in

24-hour check-in

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Poolside snack bar

A la carte restaurant

Coffee/Tea in lobby

Swim-up bar

Cafe

Snack bar

Coffee shop

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness center

Swimming pool

Outdoor swimming pool

Overview

Hyatt Zilara Cancun Hotel is a 5-star prestigious guesthouse, located near by the beach. An example of traditional architecture, this hotel was opened in 2007 and was fully restored in 2012.

Playa Marlin, Mayan Museum and Plaza Isla are about 20 minutes' walk away. There are an oceanarium, golf courses and restaurants in the area.

Enclosed by a museum and a palace, the hotel offers a superb view over the sea.

The venue is notable for the excellent location within a 20-minute drive to Cancun International airport.

Rooms

The hotel comprises 307 rooms equipped with a private safe, a work desk, LCD TV, complimentary Wi-Fi and a private terrace. Guests will enjoy views of the Caribbean Sea from their rooms. These rooms have stone floor and comfortable furniture.

Eat & Drink

A broad variety of Caribbean dishes is served at the lobby restaurant. The cigar bar stocks liquors, espresso and tea to enjoy in a warm atmosphere.

Services

Hyatt Zilara Cancun Hotel also offers bicycles, cars and limousines for rent.

Relax

Cots, a game room and video games are available for children. Sport facilities include snorkeling, cycling and volleyball.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Free private parking is possible on site.

Year renovated:   2012.  Number of floors:   8.  Number of rooms:   307.

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Facilities

General

  • Non-smoking rooms
  • Wi-Fi
  • On-site parking
  • Safe deposit box
  • 24-hour check-in
  • 24-hour reception
  • VIP check-in/ -out
  • Late check-in
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • 24-hour security
  • Air conditioning in public areas
  • Adults only
  • Luggage storage
  • Private beach
  • Allergy-free rooms
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Gift/Newsstand
  • Hairdresser
  • Beauty salon
  • Coffee shop
  • Lobby
  • Multilingual staff
  • Smoke detectors

Sports & Fitness

  • Fitness center
  • Water skiing
  • Tennis
  • Volleyball
  • Golf course
  • Billiards/ Pool tables
  • Darts
  • Table tennis
  • Racquetball
  • Yoga class
  • Sports trainer
  • Aerobics

Services

  • Paid airport shuttle
  • 24-hour room service
  • Car rental
  • Bicycle rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Limousine service
  • Medical facilities service
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • All inclusive
  • Continental breakfast
  • A la carte restaurant
  • Cafe
  • Swim-up bar
  • Poolside snack bar
  • Snack bar
  • Coffee/Tea in lobby
  • Catering service

Meeting facilities

  • Business center
  • Exhibition space
  • Meeting/ Banquet facilities
  • Business services
  • Printers
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Video games
  • Game room

Leisure facilities

  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Beach towels
  • Aqua park
  • Live entertainment
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Free cabanas
  • Spa & wellness center
  • Solarium
  • Sauna
  • Turkish bath
  • Steam room
  • Jacuzzi
  • Pedicure
  • Manicure
  • Beauty treatment
  • Reflex massage
  • Library

Room view

  • Sea view
  • Lake view
  • Ocean view
  • Beach view

Room facilities

  • In-room air conditioning
  • Heating
  • VIP room facilities
  • Paid in-room safe
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Rooftop terrace
  • Balcony
  • In-room jacuzzi
  • Wardrobe
  • Tea and coffee facilities
  • Bottled water
  • Chaise lounges
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Shared bathroom
  • Separate tub and shower
  • Steam shower
  • Hair dryer
  • Towels
  • Slippers
  • Room toiletries
  • Bathroom telephone

Bedroom

  • Premium bedding
  • Pillow menu
  • Pillow top mattress

Media

  • Flat-screen TV
  • Hi-Fi
  • Cable/ Satellite television
  • Paid movies/Video
  • DVD player
  • Free local telephone calls
  • Radio
  • AM/FM alarm clock

Room decor

  • Blackout curtains

Policies

CHECK-IN / CHECK-OUT

Check-in from 12 pm FREE
Check-out until 12 pm FREE

Children and extra beds

All children
0 - 2 years
Crib FREE
Maximum capacity of cribs and extra beds depends on the room you book. Please check room details before you make a reservation.

How to reach hotel

hotel Hyatt Zilara Cancun Hotel Cancun location
Show big map »

Hotel Address:

Blvd. Kukulcan Km 11.5, Cancun, Mexico, 77500

Get directions
City Center
  • Cancun
    10.3 km
Airports
Beaches
  • Forum Beach Cancun
    1.8 km
  • Playa Marlin
    1.9 km
Hotel information
  • Check-in:
    from  12 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2012
  • Number of floors:
    8
  • Number of rooms:
    307

Hotel Awards

MexicanHOTEL AWARDSHighly RecommendedCancunHyatt Zilara Cancun

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Mexico

Use Badge

Rooms and availability

Premium King Suite
Ocean view
  • Max occupancy:

    4 persons

  • Bed type:

    1 Single bed, 1 King-size bed, 1 Double bed

  • Check Prices
  • General:Telephone
Room Description:

Junior Suite|Premium Ocean Front Junior Suite King

Premium Oceanfront King Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Room Description:

Junior Suite|Premium Ocean Front Junior Suite King

Premium Suite
Sea view
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Private pool
    • + More
Room Description:

Suite|Luxury Premium Suite - Sea View

Hyatt Zilara Cancun photos Room
Premium Junior Suite
Ocean view
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 2 Single beds, 2 Single beds

  • Check Prices
  • General:Telephone
Room Description:

Deluxe|Premium OceanView JuniorSuite Double All Inclusive

Premium Oceanfront Junior Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • General:Telephone
Room Description:

Deluxe|Premium Ocean Front JuniorSuite King All Inclusive

Guest Room
Ocean view
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 2 Double beds

  • Check Prices
  • Room Facilities:
    • Private pool
    • Jacuzzi
    • Heating
    • Balcony
    • + More
  • General:High speed internet
  • Safe
  • Work desk
  • Ironing board
  • Spare electrical outlet at the desk
  • Cordless phone
  • Ceiling fan
  • Blackout curtains
  • Full-length mirror
  • Trouser/pants press
  • Voice mail
  • Alarm clock
  • Bathroom:Bathroom
  • Shower cabin
  • Hair dryer
  • Bathrobe
  • Phone in bathroom
  • Laundry basket/clothes hamper
  • Bedding:Duvet covers
  • Dining:Mini-bar
  • Coffee/tea maker
  • Dining area
  • Mini-refrigerator
  • Wet bar
  • Media:LCD TV
  • Universal AC/DC adapters
  • Wake up service
  • Stereo
  • Telephone jack adapter
  • DVD player
  • Data ports
  • Video games
  • MP3 player
  • Radio
  • Video on demand
Room Description:

Standard|Zilara Ov Swim Up K Partner Pkg

Oceanfront Room
  • Max occupancy:

    2 persons

  • Bed type:

    2 Double beds

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • Bathroom:Hair dryer
  • Dining:Mini-bar
  • Media:Satellite TV
  • 220 V AC
King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Hyatt Zilara Cancun photos Room Suite
King Suite
Ocean view
  • Max occupancy:

    2 persons

  • Bed type:

    1 Single bed, 1 King-size bed, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Private pool
    • Private bathroom
    • Balcony
    • + More
  • General:High speed internet
  • Safe
  • Heating
  • Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Spare electrical outlet at the desk
  • Wardrobe/closet
  • Cordless phone
  • Ceiling fan
  • Tiled/marble floor
  • Outdoor furniture
  • Blackout curtains
  • Full-length mirror
  • Trouser/pants press
  • Voice mail
  • Split level
  • Alarm clock
  • Bathroom:Bathroom
  • Jacuzzi
  • Shower cabin
  • Hair dryer
  • Bathrobe
  • Guest toiletries
  • Phone in bathroom
  • Laundry basket/clothes hamper
  • Toilet
  • Bedding:Sofa
  • Duvet covers
  • Dining:Mini-bar
  • Coffee/tea maker
  • Coffee machine
  • Dining area
  • Mini-refrigerator
  • Wet bar
  • Media:Flat-screen TV
  • Universal AC/DC adapters
  • Wake up service
  • Stereo
  • Telephone jack adapter
  • DVD player
  • Data ports
  • Video games
  • MP3 player
  • Radio
  • Video on demand
Room Description:

Suite|Zilara Jr Suite King Partner Pkg

Oceanfront King Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • Bathroom:Hair dryer
  • Dining:Mini-bar
  • Media:Satellite TV
  • 220 V AC
Suite
Sea view
  • Max occupancy:

    4 persons

  • Bed type:

    2 Double beds, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Jacuzzi
    • Heating
    • Balcony
    • Air conditioning
    • + More
  • General:High speed internet
  • Safe
  • Work desk
  • Ironing board
  • Spare electrical outlet at the desk
  • Cordless phone
  • Ceiling fan
  • Blackout curtains
  • Full-length mirror
  • Trouser/pants press
  • Voice mail
  • Alarm clock
  • Bathroom:Bathroom
  • Shower cabin
  • Hair dryer
  • Bathrobe
  • Phone in bathroom
  • Laundry basket/clothes hamper
  • Bedding:Duvet covers
  • Dining:Mini-bar
  • Coffee/tea maker
  • Dining area
  • Mini-refrigerator
  • Wet bar
  • Media:LCD TV
  • Universal AC/DC adapters
  • Wake up service
  • Stereo
  • Telephone jack adapter
  • DVD player
  • Data ports
  • Video games
  • MP3 player
  • Radio
  • Video on demand
Room Description:

Suite|2 Double Beds - Suite - Whirlpool

Hyatt Zilara Cancun photos Room Suite
Junior Suite
Ocean view
  • Room size:

    61 m²

  • Max occupancy:

    7 persons

  • Bed type:

    1 Double bed, 1 Single bed, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Bathtub
    • Balcony
    • + More
  • General:Wi-Fi
  • Heating
  • Work desk
  • Ironing facilities
  • Spare electrical outlet at the desk
  • Cordless phone
  • Ceiling fan
  • Outdoor furniture
  • Blackout curtains
  • Full-length mirror
  • Trouser/pants press
  • Voice mail
  • Alarm clock
  • Laptop safe box
  • Trash cans
  • Bathroom:Bathroom
  • Jacuzzi
  • Shower cabin
  • Hair dryer
  • Bathrobe
  • Guest toiletries
  • Phone in bathroom
  • Laundry basket/clothes hamper
  • Toilet
  • Bedding:Duvet covers
  • Dining:Mini-bar
  • Coffee/tea maker
  • Coffee machine
  • Dining area
  • Mini-refrigerator
  • Wet bar
  • Media:Flat-screen TV
  • Universal AC/DC adapters
  • Wake up service
  • Stereo
  • Telephone jack adapter
  • DVD player
  • Data ports
  • Video games
  • MP3 player
  • Radio
  • Video on demand
Room Description:

Junior Suite|Double Room - All Inclusive. Zilara Junior Suite-All Inclusive-Standard

Hyatt Zilara Cancun photos Room
Oceanfront Junior Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed, 1 Double bed, 2 Double beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Jacuzzi
    • Bathtub
    • Balcony
    • + More
  • General:High speed internet
  • Heating
  • Work desk
  • Ironing facilities
  • Spare electrical outlet at the desk
  • Cordless phone
  • Ceiling fan
  • Blackout curtains
  • Full-length mirror
  • Trouser/pants press
  • Voice mail
  • Alarm clock
  • Laptop safe box
  • Trash cans
  • Bathroom:Bathroom
  • Hot tub
  • Shower cabin
  • Hair dryer
  • Bathrobe
  • Guest toiletries
  • Phone in bathroom
  • Laundry basket/clothes hamper
  • Toilet
  • Bedding:Duvet covers
  • Dining:Mini-bar
  • Coffee/tea maker
  • Coffee machine
  • Dining area
  • Mini-refrigerator
  • Wet bar
  • Media:Flat-screen TV
  • Universal AC/DC adapters
  • Wake up service
  • Stereo
  • Telephone jack adapter
  • DVD player
  • Data ports
  • Video games
  • MP3 player
  • Radio
  • Video on demand
Room Description:

Junior Suite|Junior Suite Ocean Front King Bed

Hyatt Zilara Cancun photos Room
Junior King Suite
Ocean view
  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed, 2 Single beds, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Coffee machine
    • Jacuzzi
    • Balcony
    • + More
  • General:High speed internet
  • Safe
  • Heating
  • Work desk
  • Ironing facilities
  • Spare electrical outlet at the desk
  • Cordless phone
  • Ceiling fan
  • Blackout curtains
  • Full-length mirror
  • Trouser/pants press
  • Voice mail
  • Alarm clock
  • Trash cans
  • Bathroom:Bathroom
  • Walk in shower
  • Shower cabin
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Phone in bathroom
  • Laundry basket/clothes hamper
  • Toilet
  • Bedding:Sofa
  • Duvet covers
  • Dining:Mini-bar
  • Coffee/tea maker
  • Dining area
  • Mini-refrigerator
  • Wet bar
  • Media:Flat-screen TV
  • Universal AC/DC adapters
  • Wake up service
  • Stereo
  • Telephone jack adapter
  • DVD player
  • Data ports
  • Video games
  • MP3 player
  • Radio
  • Video on demand
Room Description:

Junior Suite|JUNIOR SUITE KING SIZE BED - ALL INCLUSIVE

Hyatt Zilara Cancun photos Room
Junior Oceanfront King Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Coffee machine
    • Jacuzzi
    • Balcony
    • + More
  • General:Ironing facilities
  • Fan
  • Telephone
  • Laptop safe box
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Guest toiletries
  • Toilet
  • Media:Flat-screen TV
  • Wake up service
  • Radio
Room Description:

Of Junior Suite King; King Bed: Oceanfront : 653 Sq Feet; Floors 2-8

Junior Triple Room
Sea view
  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
Room Description:

Triple room

Deluxe King Suite
Sea view
  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • Bathroom:Hair dryer
  • Dining:Mini-bar
  • Media:Satellite TV
  • 220 V AC
Room Description:

Suite|SUITE DELUXE KING BED - ALL INCLUSIVE

Deluxe Suite
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Suite|Suite - De Luxe

Deluxe Junior Suite
Sea view
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Junior Suite|Junior Suite - De Luxe - Sea View

Premium Deluxe King Suite
Ocean view
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed, 1 Single bed

  • Check Prices
  • General:Telephone
Room Description:

Suite|Premium OceanFront Deluxe Suite King All Inclusive

Premium Deluxe Oceanfront King Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • General:Telephone
Room Description:

Suite|Premium OceanFront Deluxe Suite King All Inclusive

Presidential Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Standard|Presidential Room

Presidential Penthouse Suite
Ocean view
  • Max occupancy:

    2 persons

  • Check Prices
  • General:Terrace
Room Description:

Presidential Suite; Penthouse Suite : Dramatic Ocean View :; Expanded Terrace : Stargazing Telescope

Hyatt Zilara Cancun photos Room
Presidential Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed, 1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Coffee machine
    • Jacuzzi
    • Balcony
    • + More
  • General:Wi-Fi
  • Heating
  • Slippers
  • Terrace
  • Work desk
  • Seating area
  • Ironing facilities
  • Spare electrical outlet at the desk
  • Wardrobe/closet
  • Cordless phone
  • Ceiling fan
  • Tiled/marble floor
  • Blackout curtains
  • Full-length mirror
  • Trouser/pants press
  • Voice mail
  • Alarm clock
  • Laptop safe box
  • Trash cans
  • Bathroom:Bathroom
  • Shower cabin
  • Hair dryer
  • Bathrobe
  • Guest toiletries
  • Phone in bathroom
  • Laundry basket/clothes hamper
  • Toilet
  • Bedding:Sofa
  • Duvet covers
  • Dining:Mini-bar
  • Coffee/tea maker
  • Dining area
  • Mini-refrigerator
  • Wet bar
  • Media:Flat-screen TV
  • Universal AC/DC adapters
  • Wake up service
  • Stereo
  • Telephone jack adapter
  • DVD player
  • Data ports
  • Video games
  • MP3 player
  • Radio
  • Video on demand
Room Description:

Standard|Presidential Ste Standard Rate

Hyatt Zilara Cancun photos Room
Ocean King Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Coffee machine
    • Jacuzzi
    • Balcony
    • + More
  • General:Slippers
  • Seating area
  • Ironing facilities
  • Wardrobe/closet
  • Tiled/marble floor
  • Outdoor furniture
  • Telephone
  • Laptop safe box
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Guest toiletries
  • Toilet
  • Bedding:Sofa
  • Dining:Mini-bar
  • Media:Flat-screen TV
  • Wake up service
  • Radio
Room Description:

Junior Suite King; Spacious Room : King Bed : Modern Bath :Ocean; View: Rain Showerheads : Double Whirlpool Tub

Luxury Double Room
Sea view
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Deluxe|Luxury Room - Sea View

Luxury King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Jacuzzi
    • Balcony
    • + More
Hyatt Zilara Cancun photos Room
Luxury King Suite
Ocean view
  • Max occupancy:

    2 persons

  • Bed type:

    1 Single bed, 1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Private pool
    • Private bathroom
    • Balcony
    • + More
  • General:Slippers
  • Ironing facilities
  • Wardrobe/closet
  • Outdoor furniture
  • Telephone
  • Laptop safe box
  • Trash cans
  • Bathroom:Bathroom
  • Jacuzzi
  • Bath or shower
  • Hair dryer
  • Guest toiletries
  • Toilet
  • Dining:Mini-bar
  • Coffee machine
  • Media:Flat-screen TV
  • Wake up service
  • Radio
Room Description:

Suite|Zilara Ocean Front Luxury Suite King

Hyatt Zilara Cancun photos Room
Luxury Oceanfront King Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Private pool
    • Coffee machine
    • Balcony
    • + More
  • General:Slippers
  • Ironing facilities
  • Wardrobe/closet
  • Outdoor furniture
  • Telephone
  • Laptop safe box
  • Trash cans
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Guest toiletries
  • Toilet
  • Dining:Mini-bar
  • Media:Flat-screen TV
  • Wake up service
  • Radio
Room Description:

Suite|SUITE OCEAN FRONT LUXURY KING

Luxury Suite
Sea view
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed, 2 Double beds, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Jacuzzi
    • Heating
    • Balcony
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Work desk
  • Iron
  • Ironing board
  • Spare electrical outlet at the desk
  • Cordless phone
  • Ceiling fan
  • Blackout curtains
  • Full-length mirror
  • Trouser/pants press
  • Voice mail
  • Alarm clock
  • Laptop safe box
  • Bathroom:Bathroom
  • Shower cabin
  • Hair dryer
  • Bathrobe
  • Phone in bathroom
  • Laundry basket/clothes hamper
  • Bedding:Duvet covers
  • Dining:Mini-bar
  • Coffee/tea maker
  • Dining area
  • Mini-refrigerator
  • Wet bar
  • Media:LCD TV
  • Universal AC/DC adapters
  • Wake up service
  • Stereo
  • Telephone jack adapter
  • DVD player
  • Data ports
  • Video games
  • MP3 player
  • Radio
  • Video on demand
Room Description:

Standard|Zilara Of Lux Ste K Partner Pkg

Luxury Oceanfront Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Jacuzzi
    • Heating
    • Balcony
    • Air conditioning
    • + More
  • General:High speed internet
  • Safe
  • Work desk
  • Ironing board
  • Spare electrical outlet at the desk
  • Cordless phone
  • Ceiling fan
  • Blackout curtains
  • Full-length mirror
  • Trouser/pants press
  • Voice mail
  • Alarm clock
  • Bathroom:Bathroom
  • Shower cabin
  • Hair dryer
  • Bathrobe
  • Phone in bathroom
  • Laundry basket/clothes hamper
  • Bedding:Duvet covers
  • Dining:Mini-bar
  • Coffee/tea maker
  • Dining area
  • Mini-refrigerator
  • Wet bar
  • Media:LCD TV
  • Universal AC/DC adapters
  • Wake up service
  • Stereo
  • Telephone jack adapter
  • DVD player
  • Data ports
  • Video games
  • MP3 player
  • Radio
  • Video on demand
Room Description:

Deluxe|Ocean Front Luxury Ste Kn Standard Rate

Luxury Junior Suite
Sea view
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

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Room Description:

Junior Suite|Luxury Junior Suite - Sea View

Hyatt Zilara Cancun Location

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What's nearby

Tourist attractions

  • Crococun Zoo4.6 km

Places of interest

  • The City Nightclub1.7 km

Convention centers

  • Cancun Convention Center1.9 km

Shopping areas

  • La Isla Shopping Mall1.2 km
  • Kukulcan Mall2.2 km

Monuments and Landmarks

  • Coco Bongo1.9 km

Theaters

  • Backstage Theatre2.5 km

Golf courses and Country clubs

  • Cancun Golf Club at Pok-Ta-Pok3.5 km

Local attractions

  • Museo Sensorial del Tequila1.7 km
    Blvd. Kukulcan km 12.5, zona hotelera, Cancun
  • Forum Beach Cancun1.8 km
    Blvd. Kukulcan km 9 Zona Hotelera, Cancun
  • Wet'n Wild Cancun2.0 km
    Blvd Kukulkan Km. 25, Cancun
  • Plaza Isla1.8 km
    Zona Hotelera, Cancun
  • Playa Marlin1.9 km
    CancunMexico
Hotel information
  • Check-in:
    from  12 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2012
  • Number of floors:
    8
  • Number of rooms:
    307

Hotel Awards

MexicanHOTEL AWARDSHighly RecommendedCancunHyatt Zilara Cancun

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Mexico

Use Badge

Hotels nearby
Mia Cancun Resort
3 stars
0.4 km
Hotel Nyx Cancun
4 stars
0.4 km
Beach Palace Cancun
5 stars
0.8 km
Me Cancun Hotel
5 stars
0.8 km
Riu Cancun Hotel
5 stars
3 km
Real Inn Cancun
4 stars
4 km
Cities nearby

Hyatt Zilara Cancun Reviews

Guest reviews are submitted by our customers after their stay at Hyatt Zilara Cancun

Average guest rating

9.2out of 10
Superb
Based on 46 reviews

Rating by category:

Service
9.7
Value
9.5
Rooms
10.0
Location
9.8

Guest reviews

  • Older travelers
    8.8

    It was relaxing, i enjoyed the ocean and the staff was very good

  • Couple
    7.0

    Restaurants were good. Staff is extra nice

    It's not as luxury as it appears in pictures. The bed is not very comfortable compared to other well known hotels. The towels are not soft. I had the royal junior suite ocean front which was supposed to have free internet in the room (starting from this level and up) But there was no network in the room

  • Older travelers
    9.6

    The hotel is wonderful. The services is great. The spa is fantastic. Very nice and classy.

    The food was bad. There was a lot of choice but literaly nothing you could enjoy. Everything tasted the same. The restourants around were much better. The food was not your 5 star expectations.

  • Older travelers
    10.0

    The first thing I noticed was the impeccable attention to detail in everything. The floor plan, the decor, the architecture, the food, the service was all 1st class. I loved the room and the pool area. They was beautiful, the room furnishings were top quality and I felt like I was in a luxurious apartment, not a hotel room. The pool was not a bland oval or rectangle, but a unique shape that spread the entire length of the hotel.

  • Group of friends
    10.0

    This hotel has been the highlight of my whole trip including all of the usa. The people and service is amazing and will do anything to make your trip more enjoyable. They even have an activities person who organises stuff to do during the day and off to the clubs in the night. Best place ever !!

  • Couple
    7.8

    The hotel in itself is amazing in design, but the rooms are not sound proof at all. We kept waking up to noise from next door, and upstairs in the room above. On 3 occasions our phone rang at 9am or housekeeping would try and service the room before 10am...not good for people who enjoy sleep ins. They need to start servicing rooms later. The pool area was great, as was the beach access...so beautiful and probably the best part of the experience there. Some of the staff were the best we had dealt with - IVAN (hands down the best hotel staff member we have ever experienced in over 15+ years of travelling). The staff do make this hotel what it is, if only other features were as good as the staff this could be one of the best hotels in the world. Until they fix the gaps in their offerings though, they have a long way to go.

    I feel bad for writing this as we did generally enjoy our stay, but for $4,100 for 6 nights, we were expecting everything to be above and beyond our expectations. It is fair to say these expectations were not met in certain areas. The food was 2-3 star standard in most of the restaurants. Room service in particular failed miserably every time. Our first night was met with cold room service, followed by what was meant to be a romantic honeymoon breakfast on our balcony the next morning. The staff only brought my wife's meal, not mine (they forgot mine). By the time they brought mine, her food was cold, as was mine. Omelette was cold and rubbery, and the toast was moist and cold. We literally wrote off the PELICANO's restaurant and refused to eat their again after they brought my wife a chicken breast dish that was ice cold (we found at later that night another traveller had caught food poisoning and had ended up in hospital)...this is not the type of food service we get in Australia at a 3 star hotel let alone a 5-star - if the Royal has one Achilles heel - it is the food. We must commend their ASIANA restaurant though as it was the only place that did exceed our expectations. We stayed at 6 hotels in 6 different cities in the USA and Mexico on our 4.5 week honeymoon. The Royal was $2,000 more expensive than most of them for the same period. The PUEBLO BONITO PACIFICA in Cabo was almost half the price, but a much more exclusive hotel and blew THE ROYAL away in so many areas. Whilst the ROYAL did so well in some areas, in hindsight we wished we had stayed less time at THE ROYAL and stayed longer at the PACIFICA or Isla Mujeres.

  • Couple
    9.6

    Excellent hotel, with extraordinary structure and services. I recommed the hotel for any kind of vacation trip.

  • Older travelers
    10.0

    Food was great; staff was great; location and facilities superb; clean. I would go there again in a heartbeat.

    Hard to get reservatons for some restaurants yet when we actually did go, most of the tables were empty.

  • Group of friends
    10.0

    love it!definatly will choose this hotel next time!

How to reach hotel

hotel Hyatt Zilara Cancun Hotel Cancun location
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Hotel Address:

Blvd. Kukulcan Km 11.5, Cancun, Mexico, 77500

Get directions
City Center
  • Cancun
    10.3 km
Airports
Beaches
  • Forum Beach Cancun
    1.8 km
  • Playa Marlin
    1.9 km
Hotel information
  • Check-in:
    from  12 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2012
  • Number of floors:
    8
  • Number of rooms:
    307

Hotel Awards

MexicanHOTEL AWARDSHighly RecommendedCancunHyatt Zilara Cancun

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Mexico

Use Badge